The Ten Secrets Behind the Great Tesla Experience Revealed by Consultant Buyer

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Here is a Listing of Ten Secrets derived from an insightful Blog by respected Industry Consultant, Paula Tompkins, ChannelNet CEO:

1. No pressure from dealer; Let Customers be proactive

2. Customer Engagement developed and maximized

3. Vehicle information provided as Customer Self Service

4. Finance option to be transparent & easy

5. Focus by the dealer is on customer, not product

6. Customer must feel special & appreciated

7. Tech support for customer provided 24/7

8. Buying process becomes personal

9. Experience powered by an Omni Channel strategy

10.Customer Experience is digitally driven


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